Delivery & Returns
Orders will be dispatched within 24 hours from when the order is placed. Please allow slightly longer during busy sale and holiday periods.
CLICK & COLLECTFor Click & Collect orders, you will receive an email telling you when your order has been shipped, your parcel will be delivered to the London boutique and be ready for collection within 2 working days. Please ensure you bring your order reference and a form of ID, unfortunately the Boutique are unable to accept webshop returns or offer refunds on web purchases. Please note: we are closed during weekends, any orders placed on Fridays, Saturdays, Sundays and bank holidays will be dispatched on the next working day.
DELIVERY TIMES AND RATES
|Delivery Option||Cost||Estimated Delivery Time|
|UK Standard Signed for Orders over £50||Free||3-5 working days|
|UK Standard Signed for Orders under £50||£2.00||3-5 working days|
|UK Next Business Day (must be placed by 12 noon)||£7.00||1 day (mon-fri)|
|UK Express Saturday delivery (must be placed by 2pm Friday)||£20.00||1 day|
|International Shipping||£15.00||Up to 7 working days|
|Click & Collect 48 hour service (excludes weekends) - Collection from London Boutique 6 South Molton Street, W1K 5QFPlease note: Webshop returns cannot be accepted at the boutique.||FREE||2 days|