FREE UK SHIPPING ON ORDERS OVER £150

FREE UK SHIPPING ON ORDERS OVER £150

FREE UK SHIPPING ON ORDERS OVER £150

DELIVERY & RETURNS

DELIVERY INFORMATION

In light of current restrictions placed within the UK, the health of our employees and customers is our number one priority. To ensure we are taking all the necessary precautions, the delivery time to receive all UK orders will now be 2 - 5 working days. International shipments will now be received in up to 10 working days.

As soon as the situation reaches a resolve, we will endeavour to resume our next day delivery and click and collect services immediately. Thank you for your patience.

Once the order has been dispatched *DPD will contact you with a delivery slot. During these difficult times please allow slightly longer or we may use Royal Mail.

*DPD offer a service where goods can be collected at a designated store or sent to the specified delivery address, they will contact you directly to offer a list of available outlets for collection once the delivery has been dispatched from hanro.co.uk.

DELIVERY OPTIONCOST                                  ESTIMATED DELIVERY TIME
UK Standard DeliveryFREE2 - 5 Working Days
CountryCOSTESTIMATED DELIVERY TIME
Australia£15Up to 7 working days
Austria£15Up to 7 working days
Bahrain£15Up to 7 working days
Belgium£15Up to 7 working days
Canada£15Up to 7 working days
China£15Up to 7 working days
China£15Up to 7 working days
Czech Republic£15Up to 7 working days
Denmark£15Up to 7 working days
Egypt£15Up to 7 working days
Estonia£15Up to 7 working days
France£15Up to 7 working days
Germany£15Up to 7 working days
Greece£15Up to 7 working days
Hong Kong£15Up to 7 working days
Hungary£15Up to 7 working days
India£15Up to 7 working days
Ireland£15Up to 7 working days
Italy£15Up to 7 working days
Kuwait£15Up to 7 working days
Latvia£15Up to 7 working days
Lithuania£15Up to 7 working days
Luxembourg£15Up to 7 working days
Malaysia£15Up to 7 working days
Malta£15Up to 7 working days
Netherlands£15Up to 7 working days
Poland£15Up to 7 working days
Singapore£15Up to 7 working days
Slovakia£15Up to 7 working days
Spain£15Up to 7 working days
Sweden£15Up to 7 working days
Switzerland£15Up to 7 working days
Taiwan£15Up to 7 working days
United Arab Emirates£15Up to 7 working days
United States£15Up to 7 working days
COUNTRYCOSTESTIMATED DELIVERY TIME
Azerbaijan
£25Up to 10 working days
Bulgaria£25Up to 10 working days
Croatia£25Up to 10 working days
Finland£25Up to 10 working days
Israel£25Up to 10 working days
Japan£25Up to 10 working days
New Zealand£25Up to 10 working days
Portugal£25Up to 10 working days
Romania£25Up to 10 working days
Romania£25Up to 10 working days
Russia£25Up to 10 working days
Saudi Arabia£25Up to 10 working days
COUNTRYCOSTESTIMATED DELIVERY TIME
Bosnia And Herzegovina£35Up to 12 working days
Mexico£35Up to 12 working days
Norway£35Up to 12 working days
Serbia£35Up to 12 working days
Guam£35Up to 12 working days
DELIVERY OPTIONCOSTESTIMATED DELIVERY TIME
In light of current restrictions
placed within the UK our Click &
Collect service is unavailable.
N/AN/A
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RETURNS POLICY

HANRO returns are FREE.

You can return or exchange any part of your order within 28 days of receiving it. You should have received a returns/exchange form in your order, please allow 14 days for returns to be processed. Simply fill out the form, enter your returns details on the Royal Mail site HERE and return your items, making sure to keep a receipt of your postage. If you need any further information please contact us. 

The Boutique are able to accept webshop returns, although they are unable to process refunds on web purchases, they will be sent to head office and processed. You will be notified when this is complete.


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