FREE UK SHIPPING ON ORDERS OVER £150 - extended returns period until 31st January 2021.

FREE UK SHIPPING ON ORDERS OVER £150 - extended returns period until 31st January 2021.

FREE UK SHIPPING ON ORDERS OVER £150 - extended returns period until 31st January 2021.

HANRO

DELIVERY

Orders placed before 10am (excluding weekends) will be dispatched on the same day and orders placed after this time will be dispatched the next working day. Orders within mainland UK are sent via a Next Day delivery service with DPD.

Once the order has been dispatched DPD will contact you with a delivery slot.*

*DPD offer a service where goods can be collected at a designated store or sent to the specified delivery address, they will contact you directly to offer a list of available outlets for collection once the delivery has been dispatched from hanro.co.uk.

DELIVERY OPTIONCOST                                  ESTIMATED DELIVERY TIME
UK Mainland Standard Delivery - Over £150FREENext Day
UK Mainland Standard - Under £150£3.50Next Day
UK Express Saturday delivery (must be placed by 2pm Friday)£20.00As specified
COUNTRYCOSTESTIMATED DELIVERY TIME
Austria£25Up to 7 working days
Bahrain£25Up to 7 working days
Belgium£25Up to 7 working days
Bulgaria£35Up to 7 working days
Channel Islands£25Up to 7 working days
Croatia£35Up to 7 working days
Czech Republic£25Up to 7 working days
Estonia£25Up to 7 working days
Finland£35Up to 7 working days
France£25Up to 7 working days
Germany£25Up to 7 working days
Greece£25Up to 7 working days
Hungary£25Up to 7 working days
Ireland£25Up to 7 working days
Italy£25Up to 7 working days
Latvia£25Up to 7 working days
Lithuania£25Up to 7 working days
Luxembourg£25Up to 7 working days
Malaysia£25Up to 7 working days
Malta£25Up to 7 working days
Netherlands£25Up to 7 working days
Poland£25Up to 7 working days
Portugal£35Up to 7 working days
Romania£35Up to 7 working days
Slovakia£25Up to 7 working days
Spain£25Up to 7 working days
Sweden£25Up to 7 working days
Switzerland£25Up to 7 working days
COUNTRYCOSTESTIMATED DELIVERY TIME
Australia
£30Up to 10 working days
Azerbaijan£30Up to 10 working days
Bosnia And Herzegovina£40Up to 10 working days
Canada£30Up to 10 working days
China£30Up to 10 working days
Egypt£30Up to 10 working days
Guam£40Up to 10 working days
Hong Kong£30Up to 10 working days
India£30Up to 10 working days
Israel£30Up to 10 working days
Japan£30Up to 10 working days
Kuwait£30Up to 10 working days
Malaysia£40Up to 10 working days
Mexico£40Up to 10 working days
New Zealand£30Up to 10 working days
Norway£40Up to 10 working days
Russia£30Up to 10 working days
Saudi Arabia£30Up to 10 working days
Serbia£40Up to 10 working days
Singapore£30Up to 10 working days
Taiwan£30Up to 10 working days
United Arab Emirates£30Up to 10 working days
United States£30Up to 10 working days
  • Please note due to the current global pandemic, international shipping rates are constantly fluctuating which is reflected in our overseas delivery prices. We are reviewing these rates regularly to ensure that we offer you the most competitive cost for delivery. 
  • If you cannot find your country listed above, you will be charged £50 for shipping. Please contact us for further information.  
  • Unfortunately our courier is unable to deliver to PO boxes so please ensure to provide an alternative residential or commercial address.
  • DPD have temporarily stopped all shipments into Europe and Republic of Ireland due to an overwhelming amount of shipments requiring complex processes, and additional customs data. Please note that any orders placed will be delayed and will be sent as soon as this service is available.

*An update on the shipping process to Europe post-Brexit

From January 2021, all orders placed within the EU, including the Republic of Ireland, will no longer include VAT. Our courier, DPD, will send your parcel to the appropriate ‘Import Gateway Hub’ and you will be contacted and asked to pay for custom charges and country taxes if applicable (this only applies to items originating outside of the EU). The percentage charged for taxes will depend on the import gateway your order has been sent to but on average is around 20%. You will have 7 days to respond and make payment for these charges, however if you do not, your order will be returned to us. We can reattempt delivery at an additional charge or alternatively issue a refund for the goods returned. Please contact us if you have any further questions on the matter and one of our friendly customer service representatives will endeavour to assist you. 

RETURNS POLICY

Please see our RETURNS page HERE


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