Orders placed before 10am (excluding weekends) will be dispatched on the same day and orders placed after this time will be dispatched the next working day. Orders within mainland UK are sent via a Next Day delivery service with DPD.

For international delivery options and further domestic shipping details, please see our Delivery page. For all returns information, see our Returns page.

Autumn Winter pre-order pieces will be delivered to you by mid November 2022. Once you have secured your item, we will ship it to you as soon as it becomes available. As soon as your pre-ordered piece has been sent, you’ll receive an email with the tracking details, so you know when to expect it.

Please note that when purchasing a pre-order piece outside of the UK, any items that are available immediately in your Shopping Bag won’t be shipped until the pre-order is ready to be sent. If you’d prefer to receive any current pieces sooner, we’d suggest placing a separate order. If you have any queries about the delivery window for a specific product, please contact Customer Services for assistance on +44 1580 241 111

See our Terms & Conditions for more pre-order information.